Request account deletion

Request deletion from Dansiox

1. Sign in to the Dansiox mobile app or web application.
2. Open Profile.
3. Open Privacy and account.
4. Select Request account deletion and confirm.

Your request remains visible in the same screen. You can select Cancel deletion request while it is pending.

If you cannot sign in

Email us from the address registered on your Dansiox account. Include your full name and organization so we can verify the account. Do not send your password, access code, or payment information.

What happens after your request

Dansiox records the request and reviews the account within 30 days. We may contact you or the organization managing your account to verify identity, authority, and applicable retention requirements. When approved, account access is removed and personal information that is no longer required for an ongoing legitimate purpose is deleted or de-identified.

Data that may be deleted or de-identified

• Login credentials and active authentication access.
• Profile and contact information not required in retained business records.
• Device preferences, notification settings, and optional personalization.
• Other personal information that no longer has a contractual, security, operational, or legal retention purpose.

Data that may need to be retained

Your employer, customer organization, Dansiox, or applicable law may require retention of limited service evidence, safety records, time and payroll information, signatures, tax or transaction records, audit history, fraud-prevention records, or records needed to establish or defend legal rights. Access to retained records remains restricted according to role, company, and legal requirements.

Backup copies may remain temporarily until they expire through normal backup rotation. Retained information is not used to reactivate your deleted account without a new authorization.

Questions

Contact info@dansiox.com or review the Dansiox Privacy Policy.